Privacy Policy

Effective date: February 19, 2026

Legal Entity: FETOSOFT DOOEL
Address: Goce Delchev 2/32, 1300 Kumanovo, North Macedonia
SaaS Product: Dentare — https://dentare.io

FETOSOFT DOOEL ("we", "us", or "our") operates the Dentare platform and the dentare.io website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect personal data when you use our Service, including payment processing handled by Lemon Squeezy and integrations with Google services. By using the Service, you agree to this Privacy Policy.

1) Information We Collect

a) Personal Data you provide

Account data (first name, last name, email, phone)
Billing/contact details (address, city, postal code, country)
Support communications and preferences

Payments: We use Lemon Squeezy, LLC as our merchant of record. Card and payment details are processed securely by LemonSqueezy; we do not store full card numbers on our systems.

b) Automatically collected (Usage Data)

IP address, device and browser type/version
Pages visited, timestamps, session duration
Diagnostic and performance data

c) Cookies & Tracking

We use cookies and similar technologies to operate and improve the Service. You can control cookies via your browser settings; some features may not function without them.

Session Cookies – required for login and core functionality
Preference Cookies – remember language and settings
Security Cookies – help prevent fraud and abuse
LemonSqueezy Cookies – enable checkout, tax/VAT handling, and fraud prevention
Google Analytics Cookies – collect usage statistics to improve performance

2) How We Use Your Data

Provide, operate, and maintain Dentare
Process payments and subscriptions via LemonSqueezy
Customize and improve features, performance, and security
Communicate about updates, changes, and support
Monitor usage, troubleshoot, and prevent fraud or abuse
Comply with legal obligations

3) Use of Google API Services & Google User Data

Dentare may integrate with Google services using Google OAuth authentication and Google API Services to provide secure login and calendar synchronization features.

a) Google User Data We Access & Scopes Requested

When you connect your Google account, Dentare requests the following permissions (OAuth scopes):

Basic profile & email (openid, email, profile) — your name and email address, used for account authentication.
Google Calendar read/write (googleapis.com/auth/calendar) — to create, update, and delete appointment events in your Google Calendar on your behalf.
Google Calendar list (googleapis.com/auth/calendar.calendarlist) — to let you choose which calendar Dentare syncs appointments to.

We also request offline access, which allows Dentare to synchronize calendar events on your behalf even when you are not actively using the application. A refresh token is stored securely to maintain this connection until you revoke it.

b) How We Use Google User Data

Authenticate users securely via Google Sign-In
Synchronize appointments between Dentare and Google Calendar
Display calendar availability within the Dentare platform
Enable automated booking confirmations and reminders

Google user data is never sold, rented, or used for advertising purposes. We request only the minimum scopes necessary to provide the requested functionality.

c) Storage, Retention & Deletion

Google user data is stored securely within Dentare's infrastructure and retained only as long as necessary to provide the relevant services. Users may revoke access at any time through their Google account settings or by disconnecting their Google account within the Dentare platform.

d) Compliance with Google API Services User Data Policy

Dentare's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy , including the Limited Use requirements. Specifically:

We only use Google user data to provide or improve user-facing features that are visible and prominent in Dentare's interface.
We do not transfer Google user data to third parties unless: (a) it is necessary to provide or improve user-facing features, (b) you provide explicit, affirmative consent, (c) it is necessary for security purposes (e.g., investigating abuse), or (d) it is required to comply with applicable law.
We do not use Google user data for serving advertisements, including retargeting, personalized, or interest-based advertising.
We do not use Google user data to develop, improve, or train generalized artificial intelligence or machine learning models.

Human review of Google user data is limited to security investigations, compliance with law, or when the user has provided affirmative consent for a specific purpose.

4) Payment Processing (LemonSqueezy)

We use Lemon Squeezy, LLC as our merchant of record and payment processor. LemonSqueezy acts as an independent data controller for payment-related data. For details, please review LemonSqueezy's Privacy Policy .

5) Legal Bases (GDPR, where applicable)

Contract – to provide the Service you requested
Legitimate Interests – to secure and improve the Service
Consent – for optional analytics cookies where required
Legal Obligation – to meet tax and regulatory requirements

6) Sharing & Disclosure

Service providers under confidentiality and data protection commitments
Authorities when required by law
Business transfers in the event of a reorganization or merger

Google user data is not shared with any third parties except as described in Section 3(d) (compliance with Google API Services User Data Policy).

7) International Transfers

Dentare's infrastructure is hosted within the European Union. Where personal data is transferred outside the EU/EEA (e.g., to service providers in the United States), we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms required by applicable law.

8) Data Retention

We retain personal data only as long as necessary to provide the Service and comply with legal obligations. Specifically:

Account data — retained for the lifetime of your account; deleted within 30 days of account closure.
Google user data — retained only while your Google account is connected to Dentare; deleted within 30 days of disconnection or account deletion.
Billing records — retained as required by tax and accounting regulations (typically 5–10 years depending on jurisdiction).
Usage/analytics data — retained in aggregated, anonymized form; raw logs are deleted within 90 days.

9) Security

We use technical and organizational measures to protect personal data, including:

Encryption of data in transit (TLS/HTTPS) and at rest.
Access controls limiting employee access to personal data on a need-to-know basis.
Secure storage of OAuth tokens (encrypted, server-side only; never exposed to client browsers).
Regular security reviews and monitoring for unauthorized access.

No method of transmission or storage is 100% secure. If you discover a security vulnerability, please contact us at info@dentare.io.

10) Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, restrict, or object to processing of your personal data, withdraw consent, and request data portability. To exercise these rights, contact us at info@dentare.io.

Google Data Revocation & Deletion

You can revoke Dentare's access to your Google data at any time by:

Disconnecting your Google account from within Dentare Settings → Connected Accounts.
Revoking access via your Google Account permissions page.

Upon revocation, Dentare will stop accessing your Google data. Previously synced calendar events that were created by Dentare will remain in your Google Calendar unless you delete them manually. Google user data stored within Dentare (tokens, cached calendar metadata) will be deleted within 30 days of revocation.

If you delete your Dentare account entirely, all associated Google user data is permanently deleted from our systems within 30 days.

11) Contact

For privacy questions or deletion requests, contact: info@dentare.io
FETOSOFT DOOEL, Goce Delchev 2/32, 1300 Kumanovo, North Macedonia